Shipping policy
This policy applies to shipping within France. Its purpose is to clarify our shipping policies and procedures. Before placing an order in our store, please read it carefully.
Shipping, Processing and Order Times
- Final order time: 17:00 (GMT+01:00)
- Order processing time is 1 to 3 business days (Monday to Friday)
- Generally, deliveries take between 5 to 9 business days (Monday to Friday)
- Shipping fee: Free Shipping.
- Shipping insurance: 3,95 €
Order Cancellation
Your order will be fully refunded if it is canceled within 2 hours of purchase. Once orders have been shipped, they can no longer be modified.
Order Tracking
A tracking number will be created once your order has been shipped. Click here to track your package.
Order Tracking Issues
If you experience problems with your tracking number or the delivery of your package, please contact the carrier directly before contacting us. It takes 1 to 3 days for tracking information to appear. In rare cases, tracking information may not be updated, but you will still receive your order. Contact us for an estimated delivery time.
Shipping Area
We ship only within France
Contact Information:
Store Name: Dubois Mode
Address: Utrechtseweg 341, Amersfoort Utrecht 3818 EL, Netherlands
Email: info@duboismode.fr
Phone: +31653569205
Opening Hours:
Monday to Friday: 09:30 - 18:00
Saturday and Sunday: 12:00 - 17:00